IT Service Management Solutions

In any business organization, maintaining heterogeneous and complex computing environments silently contributes a vast portion of the total cost of ownership of I.T. assets. The effects of slow service delivery in today’s traditional desktop support often extend beyond I.T. to impact the entire business.

Track, measure and analyst IT service assets to ensure compliance and control

Imperium together with Symantec Altiris Solutions manages the entire lifecycle of an IT asset and provides information about what assets you have, where they are, who is using them, and how they are being utilized. You can measure vendor performance, optimize supplier portfolio, optimize software licensing costs and streamline IT procurement process. This solution also supports vendor audit and internal policy compliance for hardware and software. Our solution calculates the total cost of ownership (TCO) and return on investment (ROI) for IT assets and provides chargeback capabilities.

Key Benefits:


Biomni provides service catalog and enterprise request management solutions in the United Kingdom and internationally. It offers service catalog solutions to enable business users to request and track a range of goods and services.

Additional information can be found at the Biomni Website.


Flexera Software, provides application usage management solutions to application producers and their customers. It offers InstallAnywhere, a multiplatform installation development solution for physical, virtual, and cloud environments; InstallShield, a Windows installation development solution for development teams; and AdminStudio suite for the application readiness process for desktop transformation, migrations to Windows 7 and 8, virtualization, and cloud computing.

Additional information can be found at the Flexera Website.


ServiceNow is the enterprise IT cloud company. ServiceNow transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise.

Additional information can be found at the ServiceNow Website.

Symantec Altiris

Altiris Inc. is a subsidiary of Symantec specializing in service-oriented management software which allows organizations to manage IT assets. They also provide software for web services, security, and systems management products.

Additional information can be found at the Symantec Website.

Key Technology Partners